Contact us prior to shipping back any returns. A copy of the invoice, online order confirmation, or you full contact information will need to be included. If a VIN is entered at checkout and your parts are not correct, we'll cover the shipping costs to correct your order. If a VIN is not entered at checkout and your parts are not correct, the buyer is responsible for any shipping costs related to the order. There may be 15% restocking fee charged against all returned parts. Parts must be in new, saleable condition. Parts must be returned in the original OEM packaging. We cannot take back used parts. Electrical parts are not returnable. We do reserve the right to refuse and return any parts we find have been installed, used, or do not meet the above criteria. Return request need to be within 30 days of receipt. Most Ford/Motorcraft items carry a 2 year warranty. Please contact us for details.
Cancellation Policy An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession. If the cancelled part was special ordered from the manufacturer, a return fee of 15% may apply. 