• In stock orders ship within 24 hours.
• Weekend orders will be processed the next business day.
• Orders placed after 4:30 PM will not be processed until the following business day.
• If a part is not in stock and must be ordered from the manufacturer, most special orders take 2-3 days to get to us and then we ship it to you. If there will be any further delays you will be informed when we process your order.
• Transit times for shipments range from 2-7 days depending on your location and the shipping method chosen.
• You may select next day air shipping for an additional cost. Next day shipping will ship next business day. A next day air order shipped on a Friday will NOT be delivered until Monday, regardless of the website automated ETA. Any next day air orders placed on a Saturday or Sunday will not leave until Monday at the earliest. Our cutoff for next day air is 3:00pm central time; you will be notified if you missed the cutoff when we process the order.
• We are not responsible for any delays in shipping that occur once the package has been accepted by the carrier, IE a next day air shipment that is delayed after it has left our building.
• Oversized and HAZMAT shipments may incur additional charges; you will be contacted prior to shipping for approval.
• We do reserve the right to cancel orders for oversized items due to shipping cost and potential for damage.
• We cannot guarantee transit times for ground and oversize orders.
• Shipping Carrier substitutions may be made at our determination in an attempt to reduce shipping cost to the customer.
• In the unlikely event that a part has been placed on backorder or discontinued, we will do our best to help you find one.
• We do not ship COD orders.

• Contact us prior to shipping back any returns.
• A copy of the invoice, online order confirmation, or you full contact information will need to be included.
• If a VIN is entered at checkout and your parts are not correct, we'll cover the shipping costs to correct your order.
• If a VIN is not entered at checkout and your parts are not correct, the buyer is responsible for any shipping costs related to the order.
• There may be 15% restocking fee charged against all returned parts.
• Parts must be in new, saleable condition.
• Parts must be returned in the original OEM packaging.
• CORES MUST BE RETURNED IN ORIGINAL PACKAGING.
• We cannot take back used parts.
• Electrical parts and most interior trim parts are not returnable.
• We do reserve the right to refuse and return any parts we find have been installed, used, or do not meet the above criteria.
• Return request need to be within 30 days of receipt.
• Most Ford/Motorcraft items carry a 2 year warranty. Please contact us for details.

Cancellation Policy

• An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession.
• If the cancelled part was special ordered from the manufacturer, a return fee of 15% may apply.